Receive
Capture a structured request through an approved channel.
HEALTH ACCESS + WORKFLOW COORDINATIONEvery care handoff.
Every care handoff.
Owned, visible, closed.
AlderbridgeCare gives clinics and care partners one operational layer for referrals, results, follow-ups and access—while the clinical record, judgment and billing stay with the responsible provider.
✓ EMR-adjacent✓ Role-based✓ Minimum necessary✓ No clinical decisions
One accountable workflow across the care journey.
Every request follows the same closed-loop discipline. The platform records responsibility, status and next action without duplicating the full clinical chart.
Assign
Set one accountable owner and service target.
Act
Complete the approved administrative next step.
Communicate
Record a necessary and permitted handoff.
Confirm
Verify receipt, booking or completion.
Close
Document the outcome and return to the source system.
Private spaces for each organisation. Shared visibility only where a handoff requires it.
AlderbridgeCare coordinator
Coordinate permitted handoffs, ownership, next actions and closure. Access is defined by purpose, organisation and responsibility.
View workspace →Clinic MOA view
Manage clinic-owned referrals, follow-ups, forms, bookings and updates. Access is defined by purpose, organisation and responsibility.
View workspace →Clinic clinician view
See clinical decisions and approvals assigned within the clinic. Access is defined by purpose, organisation and responsibility.
View workspace →Provider organisation view
Submit and act on permitted work for one provider organisation. Access is defined by purpose, organisation and responsibility.
View workspace →
Separate working spaces, connected by one accountable handoff.
A clinic's clinicians and MOAs work inside the clinic space. Each external provider works inside its own space. AlderbridgeCare coordinates only the permitted status, owner, next action and confirmation needed to close the loop.
Coordination without blurring clinical accountability.
AlderbridgeCare is not an EMR, emergency service, clinical decision-maker, physician employer or replacement for Ontario Health atHome.
The clinic/provider remains the health information custodian and source of truth.
Operational views use only information required to coordinate the task.
Clinicians decide; coordinators navigate, track and escalate.
Access, ownership, changes, handoffs and closure must be logged.
Sharing follows authority, purpose, consent and written agreements.
Automation supports administration—not interpretation or clinical action.
Start narrow. Prove the loop. Scale what works.
Begin with one clinic or healthcare hub, one community partner channel, 10–25 participants and an 8–12 week measurement period. Add further workflows only after governance and safety review.